AFRIZAL, Sulwani Husna; KIRANA, Desty Hapsari; KAMAL, Irsyad. Operationalizing the Last Mile: A Sentiment Analysis Approach to Delivery Quality in Indonesian Mobile Commerce. International Journal of Global Sustainable Research, [S. l.], v. 4, n. 8, p. 849–864, 2026. DOI: 10.59890/ijgsr.v4i8.300. Disponível em: https://www.slamultitechpublisher.my.id/index.php/ijgsr/article/view/300. Acesso em: 7 nov. 2026.